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Online Privacy Statement
Online Privacy Statement
Effective July 1, 2002
Thank you for visiting the First Data website. Protecting consumer
privacy is very important to us. Our Online Privacy Statement is
designed to inform you about our online collection and use of personal
information. From time to time, First Data Corporation (referred to in
this policy as "First Data") may modify this Online Privacy Statement.
The Online Privacy Statement is available on the home page of this
website as well as at every point where you provide us with personal
information. From time to time, you may click to other First Data
websites or pages that have different privacy policies. When this
happens, you can review those privacy policies that relate to those
pages or sites.
For more information about the First Data commitment to protecting
consumer privacy both online and offline, please read our Privacy
Principles.
The Only Personal Information We Collect Online is that Information You Voluntarily Provide to Us.
The only information we collect about you online is information that
you voluntarily provide to us. This information may include, for
example, name, mailing address, email address and phone number. If you
supply us with personal information on this website, you will only be
contacted so that we can provide you with the information you have
requested (press releases, investor information), to follow-up on job
opportunities that you have inquired about, or to occasionally send you
other information about First Data and its services that we believe you
would find interesting.
When You Browse the First Data Website, You Do So Without Revealing Your Identity.
This First Data website uses cookies only to aggregate information
about the pages that users visit so that we can update and redesign, as
necessary, our website in order to provide you with the most useful
information. Personal information, such as your email address, is not
collected, unless you provide it to us. First Data does not disclose
domain name or aggregate information to third parties other than
vendors who assist us with our website and who are under strict
confidentiality requirements.
We Are Committed to Protecting the Confidentiality of Consumer Information.
First Data's policies limit access to personal user information that is
collected from this website to those employees of First Data and its
affiliates who need the information to fulfill their business
responsibilities. First Data may disclose personal user information
collected online to companies affiliated with First Data surrounding
employment opportunities within the companies, or to outside
recruiters. Vendors and other outside contractors we engage are subject
to our contractual requirements to ensure that sensitive personal
information is safeguarded. Employees must adhere to First Data's
Online Privacy Statement in addition to First Data's Privacy
Principles. Employees violating the First Data Online Privacy Statement
or the First Data Privacy Principles are subject to disciplinary
action, up to and including dismissal.
We Give Consumers Choices about How Their Information Will be Used.
In some instances, if we collect information online, we will inform users about how to remove their names from our lists:
• Those submitting information to receive our press releases should call (888) 576-9265 or (303) 967-7536.
• Those submitting resumes and other job-related information should also call (888) 576-9265 or (303) 967-7536.
We Use Appropriate Security Safeguards.
At First Data, security is a priority. First Data employs appropriate
measures, including advanced technology, to protect personal
information collected online against unauthorized access, disclosure,
alteration or destruction. These may include, among others, encryption,
physical access security, and other appropriate technologies. First
Data continually reviews and enhances its security systems, as
necessary.
First Data's Website May Be Linked to Other Websites.
As you visit the pages and sites of our different business units please
be sure to review the privacy policies applicable to those sites.
First Data may create links to third-party websites. First Data is not
responsible for the content or privacy practices employed by websites
that are linked to our website.
First Data's Website is Not Directed at Children Under the Age of 13.
Our website is not directed at children under the age of 13 and First
Data does not collect or maintain information at our website from
children who we actually know are under the age of 13.
We Hold Ourselves Accountable Under Our Privacy Principles.
First Data is committed to meeting the highest standards for our
privacy program. A senior First Data official serves as the
company-wide privacy officer, with responsibility for administering the
First Data privacy program, including implementation of these Privacy
Principles.
The First Data privacy officer, working closely with individual subsidiaries, is responsible for:
| • | |
Overseeing employee privacy training and employee compliance
programs related to this Online Privacy Statement. |
| • | |
Conducting periodic assessments of First Data's compliance
with this Online Privacy Statement, as well as specific implementation
policies and procedures. |
| • | |
Ensuring that First Data actively participates in appropriate privacy activities and regularly reviews its privacy practices and policies. |
If you have any questions or comments about the First Data Online Privacy Statement, please contact:
First Data Privacy Officer
First Data Corporation
12510 E. Belford M21A1
Englewood, CO 80112
Responses to any privacy-related issues are handled by the individual First Data business. This First Data online privacy statement is currently applicable to only US customers and visitors to this website. International businesses may have their own rules and practices, which are consistent with their own privacy statements. They may alter their statements as needed for certain products and services and to abide by local laws and customs.
First Data Privacy Principles
The Responsibility of Leadership
As a world leader in electronic commerce and payment services, First Data processes the information that enables businesses and consumers to pay for goods and services by credit, debit or stored-value cards and by check at the point of sale, over the Internet, or by money transfer.
First Data works behind the scenes on behalf of banks, other card issuers and merchants. Through Western Union, we enable consumers to transfer funds within minutes and take advantage of a number of other payment services. As commerce moves more and more toward the Internet and wireless communications, First Data will continue to develop solutions that enable businesses and consumers to pay anyone, anywhere, anytime.
Millions of consumers and businesses rely on First Data and its subsidiaries for safe and reliable payment services. Each day, we—and our more than 29,000 employees around the globe—strive to reinforce our commitment to our business customers and consumers.
In order to provide these services, First Data must collect, maintain and use financial and other sensitive personal information. We believe that information used responsibly benefits consumers and the economy. Here are just a few examples of how First Data's use of information ultimately benefits consumers:
| • | |
Annually, First Data helps businesses and consumers easily make over 10 billion payments with credit cards and checks. |
| • | |
The
state-of-the-art systems and information used by First Data reduce
potentially fraudulent behavior because fraud is detected much earlier
in the payment cycle. Without First Data helping to ascertain the risk
of extending credit or accepting checks, fraud could increase and
businesses would have to pass related costs on to consumers or stop
accepting certain forms of payment. |
| • | |
Every day, information is used to ensure fast and accurate processing of thousands of money transfers worldwide. |
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|
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First Data Privacy Principles
1. We obtain personal information that is needed to provide our goods and services.
When First Data collects information directly from consumers, we obtain the personal information that is needed to provide our goods or services, to provide customer service and to fulfill any legal or regulatory requirements. We also obtain personal information as a result of consumers' financial transactions with First Data or with First Data business customers. When we obtain information about consumers from third parties, we use reputable sources, including public repositories. First Data employs appropriate measures to assure the quality of information which we collect directly from consumers.
2. We will inform consumers about the general uses of their information.
When we have a direct customer relationship with consumers, we will strive to make information available to them about the general uses of the information that we collect. This information is made available at the point of sale, through privacy notices on our websites, in other formats that are publicly available or through other means specified by applicable state and federal laws.
3. We are committed to protecting the confidentiality of personal consumer information.
Within First Data, access to personal information is limited to those employees of First Data and its affiliates who need it to fulfill their business responsibilities. Employees must adhere to First Data's Privacy Principles. Violations of these Principles can result in disciplinary action, up to and including dismissal.
When First Data collects information on behalf of our business customers, we handle the information based on their direction, in accordance with our agreements and contracts with them and applicable laws.
Vendors and other outside contractors we engage are subject to our contractual requirements to ensure sensitive personal information is safeguarded. For purposes of credit reporting, verification and risk management, we may share information about consumers with third parties. We also will disclose consumer information in response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make that request.
4. We strive to give consumers choices about how their data will be used.
When we obtain personal information as part of our direct relationship with consumers, we will not share this information with non-affiliated third parties except in accordance with these Privacy Principles; to provide our services and products; to facilitate and complete consumer-initiated or authorized transactions; to comply with federal, state and local laws, including credit reporting laws and card association rules; to combat fraud and identity theft; or to offer products and services that First Data believes may be of interest to its customers.
5. We use appropriate security safeguards.
At First Data, security is a priority. We employ appropriate measures to protect consumer information against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security, computer firewalls and other appropriate technologies. First Data reviews and enhances its security systems, as necessary.
6. We hold ourselves accountable to our privacy principles.
First Data is committed to meeting the highest standards for our privacy program. A senior First Data official serves as the company-wide privacy officer, with responsibility for administering the First Data privacy program, including implementation of these Privacy Principles.
The First Data privacy officer, working closely with individual subsidiaries, is responsible for:
| • | |
Administering employee privacy training and employee compliance
programs related to the Privacy Principles. |
| • | |
Conducting periodic assessments of First Data's compliance
with these Privacy Principles, as well as specific implementation
policies and procedures. |
| • | |
Ensuring that First Data actively participates in appropriate privacy activities and regularly reviews its privacy practices and policies. |
Responses to any consumer privacy issues are handled by the individual
First Data business.
If you have any questions or comments about the First Data Privacy
Principles, please contact:
First Data Corp.
Attention Privacy Officer
12510 E. Belford M21A1
Englewood, CO 80112
First Data Businesses:
As you navigate our site, you may click to Web sites of our different
subsidiaries and divisions. If the Web site offers services or products
to consumers over the Internet, you will be able to view the online
privacy policies on the sites you visit. The First Data Online Privacy
Policy will not apply when you move to one of these other sites
because business unit privacy practices and policies are tailored
to the products and services offered by the individual First Data
business units. You can view other First Data sites by clicking
on the links below.
Note: If you are unable to return to this page by clicking on the
"Back" button in your browser you will need to return
to the First Data Web site by typing "www.firstdata.com"
in your navigation bar, then click on the "First Data Privacy"
button.
| Cardservice International | www.cardservice.com |
| E Commerce Group | www.ecommercegroup.com |
| First Data Merchant Services | www.fdms.com |
| First Data Voice Services | www.callit.com |
| First Data Government Solutions | www.fdgs.com |
| Healthcare | www.firstdataclients.com |
| Integrated Payment Systems | www.fdcips.com |
| ValueLink, L.L.C. | www.valuelink.info |
| Paymap | www.paymap.com |
| Primary Payment Systems | www.primarypayments.com |
| REMITCO | www.remitco.com |
| STAR | www.STAR.com |
| TASQ Technology | www.tasq.com |
| TeleCheck | www.telecheck.com |
| Western Union | www.westernunion.com |