24 - hour authorisation services and collection of data

Subsidiary First Data International in Latvia provides 24-hour authorisation services including the following:
  • Help for cardholders 24-hours;
  • Blocking of cards;
  • Authorisation of card transactions; 
  • Information about the available account balance, blocked amounts and authorization history;
  • Provides information about the contact phones in the banks;
  • ATM location assistance both in Latvia and abroad;
  • Information on merchants accepting card payments;
  • Emergency authorization service via facsimile or telex;
  • Emergency situation transfer to the responsible persons in the bank;
  • Emergency consultations related to the operation of POS terminals and processing of cards; 
  • Collection of POS terminal data.