Issuing services

  • Personalisation
  • PIN code generation and printing of PIN envelopes
  • Maintenance/rent of the card issuing system and maintenance of authorisation files
  • Chargeback and retrieval request processing

Subsidiary First Data International in Latvia offers risk management services to issuer banks:

The task of the high-risk authorisations selection tool is to select from all the authorisations made with cards of the bank those that conform to the indications of a high-risk transaction as specified by the bank and which need to be analysed deeper in order to determine whether the transaction is legal.

Subsidiary First Data International in Latvia offers a tool which compares each authorisation with the conditions specified by the bank and, if the amounts and numbers of transactions that are subject to these conditions are exceeded, creates an alert message or denies authorisation. It is possible to use the so called "gray" limit upon exceeding of which the system generates an alert message and/or the "black" limit upon exceeding of which the system denies authorisation. The offer comprises an Internet-based alerts control mechanism with which the bank can examine the generated alert messages on cards and make notes on examinations.

The advantages of the tool offered by First Data International are:

  • high flexibility of the system, i.e., the bank can freely define its control and monitoring parameters;
  • the system operates on-line, which means that the bank can efficiently receive and analyse alerts on suspicious transactions ;
  • the system operates on-line, which allows denying of transactions that exceed the critical parameters specified by the bank (black limits). Thus, it is possible not only to detect but also prevent fraudulent transactions;
  • the bank does not need to implement any changes to its system or to exchange data with a special risk analysis system.

Services of a risk analyst:

Risks analyst assesses the alerts generated by the high-risk authorisations selection tool in order to find the most suspicious transactions and convey information on such cases to the bank for it to check them, contacting, if necessary, also the card holder.

If the bank provides the risk analyst with access to the card users' data base, subsidiary First Data International in Latvia will contact also card users. Banks that do not want to use the services of the risk analyst of subsidiary First Data International in Latvia but plan to carry out independent risk analysis (further analysis of the selected alerts) will have to establish a connection to the authorisation system of First Data International in order to be able to obtain data on activities with cards.